Family First

You come to work to better your own life and your family's life. We know that, we respect that and we encourage that. So if it's a choice between work and your family, it's always family first.

Collaborative

Every member of our team, from every department and in every role works together. No idea is a bad idea and we encourage everybody to have an opinion and share them with the whole team.

Relaxed

We don't crack whips or make unreasonable demands. You should only work for the hours you're paid for, not a minute more. We respect you're a grown-up and we'll always treat you that way.

Flexible

Like any business, we do have set working hours, but we're still flexible around those times. As long as the job gets done, the times and location you work are not as important.

Creative

We're constantly looking for new ideas to solve common problems within online Product Sales. From simple solutons to grand master plans, we love being creative.

Nice

When we're faced with a choice between being right or being nice we always choose nice and this translates into a really nice PLACE to work. No dickheads need apply, ever

Employee Benefits

  • 28 days annual leave plus bank holidays
  • Birthday off work
  • Early finish Fridays (3pm)
  • Employee Assistance Programme
  • Health Care Cover through Medicash
  • Free parking onsite and nearby
  • Enhanced leave up to 100% of pay for sickness, paternity and maternity
  • NEST Pension Scheme
  • Flexible Working
  • Qualified Mental Health First Aiders
  • Our office dogs … Ruby and Otto can’t wait to meet you

Current Openings

If you’d like to speak with our Recruitment Manager Amy directly about any of our current or upcoming vacancies, please contact her directly via:

Email: amy@shoptimised.com

Direct Dial: 0191 249 6338

We appreciate your interest in working with Shoptimised and always look forward to hearing from people looking to work with us.

Full Time

Location: Wallsend, Tyne and Wear

Salary: £25,000 (depending on experience)

Job Description

As a Business Development Manager, it will be your responsibility to deliver new and ongoing Shoptimised subscriptions through various sales activities by successfully engaging prospects in our core target market. We are looking for you to be a proactive ‘go-getter’ with a passion for delivering results and working towards targets. You must be confident, with strong organisational and communication skills. You will benefit from a fantastic commission structure (details of which will be discussed prior to interview) which is paid monthly and is recurring meaning that you will earn a percentage on every invoice Shoptimised issues.

Key Responsibilities
  • Support monthly and quarterly new business targets
  • Assist with the company’s strategic growth plan
  • Achieve agreed KPI’s to develop personal and company sales pipeline
  • Identify, assess, and pursue new business opportunities via multiple sales channels
  • Establish new business relationships through contact via telephone, email, and direct mail to both cold and warm leads.
  • Qualify inbound enquiries and manage communication with warm leads to assist with the sales process.
  • Assist with new business pitches and online sales presentations to potential clients
  • Build up a database of suitable leads, potential new business contacts, and utilising our bespoke CRM and Prospecting software.
Candidate Profile

On this occasion, we are looking for an experienced hire and therefore it is essential you will have a background in Digital Sales; though we are flexible on what this looks like ideally you will have sold products or services such as digital marketing solutions, software, SaaS or similar.

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Full Time

Location: Wallsend, Tyne and Wear

Salary: £23,000

Job Description

As a Customer Service advisor, you will oversee all client communication, manage client requests and help our users to gain the most value from our services. You will be the main point of contact for our clients, and you will have a key role in ensuring client satisfaction and retention whilst managing your own workload and diary.

Key Responsibilities
  • Manage client onboarding process
  • Create client success stories based on performance uplift
  • Understand client business and goals in order to generate new ideas to enhance performance
  • Build trust and credibility with existing and new clients
  • Assist with strategic and innovative input into client plans
  • Assess and highlight cross-selling opportunities
  • Review and report account profitability with ideas for improvement
  • Support the new business team in pitches, tenders and proposals where appropriate
  • Manage client requests and manage expectations
Candidate Profile

You will have excellent communication skills and will be able to work in a fast-paced environment with a rapidly changing workload. You will be comfortable taking a lead on all communications and working with internal stakeholders to ensure client requests are completed promptly. The ability to lead client-facing meetings and manage client accounts is essential and as such you will have demonstratable experience working with clients and a successful record of building client relationships. In addition, our ideal candidate will:

  • Demonstrate high-performance behaviour including influence, empathy, people development and team building
  • Analyse and solve problems quickly and effectively
  • Demonstrate tact, diplomacy, discretion and maturity in relation to interacting with people regardless of their race, sex, disability, religion/belief, sexual orientation or age
  • Although not essential ideally you will have a background in marketing, software or technology and an understanding of Google AdWords, Pay per Click Marketing and Google Shopping, e-commerce and online retail would be beneficial
Apply Now
Part Time

Location: Wallsend, Tyne and Wear

Salary: £22,000 - £25,000 Pro Rata

Job Description

As a growing business we have a newly created role available for an experienced Credit Controller. This will be a part-time role, working 16 hours per week on a flexible schedule; our business hours are Monday to Thursday 8am to 4pm and Fridays until 3pm so we can work out an arrangement that works for you within that.

Your duties will include managing the debts of creditors, ensuring timely payments are made, and working to resolve any account queries and managing debt recovery. We have a purpose-built internal system with automated processes which our Commercial Director has been overseeing but as our client base continues to grow, we need someone to take on responsibility for this critical task.

Key Responsibilities
  • Ensuring timely payment of invoices
  • Keeping internal systems updated with notes on chasing and queries raised
  • Contacting clients to ensure payment of outstanding invoices
  • Escalating any issues
  • General administration tasks as required
Candidate Profile

It is essential you will have demonstrable experience of working as a Credit Controller or within a similar role in accounts or finance. Ideally you will have worked within an SME and be used to working autonomously; though you will have the full support of the wider business, our Accounts and Payroll is outsourced and therefore this role will be a key hire for the business and the first within the department.

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Full Time

Location: Wallsend, Tyne and Wear

Salary: £32k depending on experience

Job Description

As an experienced PPC Specialist, you will work alongside a range of e-commerce retail and agency clients on Google Shopping Strategies; managing their Shopping campaigns across the UK and internationally to boost advertising campaign performance and drive revenue growth. You will be capable of managing everything PPC from campaign setups to testing, checking, logging & updates as well as providing reporting and insights to internal and external stakeholders.

Key Responsibilities
  • Assist retail and agency clients with Google Shopping strategies
  • Work with a range of clients from SME to multinational retailers and small to large network agencies
  • To actively support colleagues and contribute to an ongoing positive, professional, and fun workplace culture
  • To attend and participate positively in relevant client and company meetings
  • Keep up to date with advances in Google Shopping, Google Merchant Center, and Google CSS
  • Utilising your analytical skills in order to fully optimise campaigns and ensure maximum return on ad spend (ROAS)
Candidate Profile

Our ideal candidate will have excellent communication skills and the ability to liaise directly with clients whilst managing multiple priorities and working towards tight deadlines at times. You will be able to work in a fast-paced environment with a rapidly changing workload. You will be comfortable communicating with internal and external stakeholders to ensure clients are performing at their maximum potential. We are looking for people able to demonstrate:

  • A passion for all things Google Shopping with demonstratable experience
  • Experienced working with PPC
  • Strong knowledge of Microsoft Excel and Powerpoint
  • Knowledge of Google Shopping, Google Ads and Google Merchant Center
  • Knowledge of Product Feeds and Product Feed Optimisation
Apply Now
Full Time

Location: Wallsend, Tyne and Wear

Salary: upto £45k

Job Description

We are looking to build a small team of PHP Developers to work alongside our new development manager to deliver secure and reliable web applications. You will be playing a key role in developing the business’s next generation of software and as all our technology is built inhouse there is an enormous amount of variety and interesting problems for you to solve.

Key Responsibilities
  • Writing, de-bugging and testing efficient, extendible code and documentation
  • Developing user interfaces as well as back-end processes
  • Contributing ideas and helping develop solutions to a variety of problems
  • Communicating progress to the project manager
Candidate Profile

As an experienced PHP Developer, you will have a strong understanding of web technologies and languages including PHP, Javascript and MySQL and be able to understand data structures such as JSON and XML. You will already have experience using Object-Oriented Programming methodology and will ideally have working knowledge of: Laravel, RESTful APIs, Alpine.js or View.js, Git, SCSS, SASS ,Tailwind, AWS / EC2 / S3 / Lambda, Linux server management.

Apply Now