Family First

You come to work to better your own life and your family's life. We know that, we respect that and we encourage that. So if it's a choice between work and your family, it's always family first.


Every member of our team, from every department and in every role works together. No idea is a bad idea and we encourage everybody to have an opinion and share them with the whole team.


We don't crack whips or make unreasonable demands. You should only work for the hours you're paid for, not a minute more. We respect you're a grown-up and we'll always treat you that way.


Like any business, we do have set working hours, but we're still flexible around those times. As long as the job gets done, the times and location you work are not as important.


We're constantly looking for new ideas to solve common problems within online Product Sales. From simple solutons to grand master plans, we love being creative.


When we're faced with a choice between being right or being nice we always choose nice and this translates into a really nice PLACE to work. No dickheads need apply, ever

Current Openings

Full Time

Based: North East Head Office

Basic Salary: £20,000 to £25,000 (depending upon experience)

On Target Earnings: £50,000 to £100,000

Key Responsibilities:

As a Business Development Manager for Shoptimised, it will be your responsibility to deliver new and ongoing subscriptions through various sales activity, successfully engaging prospects in our core target market.

Some key tasks involved in this will be:

  • Ensuring that monthly and quarterly new business targets are supported and able to assist with Shoptimiseds strategic growth plan.
  • To achieve agreed KPI’s relating to activity to develop personal and company sales pipeline
  • Identify, appraise and pursue new business opportunities via multiple sales channels
  • Establish new business relationships through contact via telephone, email, and direct mail to both cold and warm leads.
  • Qualify inbound enquiries and manage communication with warm leads to assist with the sales process.
  • Assist with new business pitches and online sales presentations to potential clients
  • Build up a database of suitable leads, potential new business contacts, and utilising our bespoke CRM and Prospecting software.
Key Responsibilities:

We are looking for you to be a pro-active ‘go-getter’ with a passion for delivering results and working towards targets. You must be confident with strong organisational, engagement, and communication skills.

The ideal candidate will work well within the team as well as on their initiative. We are looking for a creative problem solver and somebody who can challenge themselves.

Applicants will need to display excellent and confident interpersonal and presentation skills while possessing the ability to portray a strong professional image.

This role also has a defined career path with great progression prospects.

Successful applicants will report directly to our Commerical Director and receive full training, coaching, and support.

Apply Now
Full Time

Based: North East Head Office

Salary: £23,000

Key Responsibilities:

As the Customer Service Manager you will oversee client communication, manage client requests and help our users to get the most value from our software and service. You will be the main point of contact from the point of client activation and you will be measured on client satisfaction and retention.

What We're Looking For:

The ideal candidate will have excellent communication skills and be able to work within a fast-paced environment with a rapidly changing workload. You will be comfortable taking a lead on all communication and working with internal stake holders to make sure clients requests are completed in a timely manner. Great communication skills are essential for this role, with the ability to lead client facing meetings and manage client accounts.

Some key tasks involved in this will be:

  • Build and grow client relationships
  • Manage client onboarding process
  • Create client success stories based on performance uplift
  • Understanding their business and goals generate new ideas to enhance performance
  • Build trust and credibility with clients
  • Assist with strategic and innovative input into client plans
  • Assess and highlight cross-selling opportunities
  • Review and report against account profitability with ideas for improvement
  • To support the new business team in pitches, tenders and proposals where appropriate
  • Manage client requests and manage expectations
Essential Skills:
  • Demonstrated track record of client relationship development
  • Ability to demonstrate high performance behaviours including influence, empathy, people development and team building.
  • Ability to analyse and resolve problems quickly and effectively.
  • Able to demonstrate tact, diplomacy, discretion and maturity in relation to interacting with people regardless of their race, sex, disability, religion/belief, sexual orientation or age.
  • Proficient in the use of MS Office Suite, Email and Internet browsers.
Desirable Skills:
  • An understanding of Google AdWords, Pay per Click Marketing and Google Shopping
  • A knowledge of ecommerce and online retail
  • A background in marketing, software or technology
Apply Now
Full Time

Based: North East Head Office

Salary: £23,000 to £30,000 (Depending Upon Experience)

  • Extensive knowledge of Google Shopping in both Google Ads and the Google Merchant Center.
  • Knowledge of Product Feeds and Product Feed Optimisation, although full training provided in this area.
  • Assist both retail and agency clients with Google Shopping strategy
  • Work with a range of clients from SME to Multi-national retailers and small to large network agencies
  • 2+ years’ experience in Google Shopping
  • To actively support colleagues and contribute to an ongoing positive, professional, and fun workplace culture.
  • To undertake training as required and agreed.
  • To attend and participate positively in relevant client and company meetings.
  • Keep up to date with advances in Google Shopping, the Google Merchant Center, and Google CSS.
Person Specification::
  • A passion for all things Google Shopping.
  • Strong knowledge of Microsoft Excel is essential and Microsoft Powerpoint is desirable.
  • Good oral and written communication skills as you will liaise directly with clients.
  • Commercially astute and possess a strong analytical mind.
  • Self-starter with the ability to self-manage and contribute ideas.
  • Ability to organize and manage multiple priorities.
  • As ongoing homeworking is available to successful candidates, the ability to work on your own initiative and be a team player is essential.
  • Ability to work under pressure and to tight deadlines.
  • Uphold Shoptimised values as an equal rights employer.
Apply Now
Full Time

Based: North East Head Office

Salary: £35,000 to £40,000


Due to growth, an exciting role has opened to join our team as a PHP Developer Specialist. Reporting directly to the Development Director, the successful candidate will help to further develop our award-winning SaaS Software.

We are the UK fastest growing Product Feed Optimisation working with clients in 13 different countries. We have developed a great reputation in the industry and have recently won Software Innovation of the year (UK Search Awards) and SaaS Business of the Year for the 2nd year running.

We work with over 175 PPC Agencies and over 400 retailers who require first class support and consultancy to optimise their Product Feeds and improve their Google Shopping results.

Our service provides our clients with the UK’s leading Product Feed Optimisation software and our support team help our clients with both advice and consultancy in Feed Optimisation, Google Shopping and the Google Merchant Center.

Person Specification:

The successful candidates should have the following skill set

  • 5 years PHP experience using object oriented methodology
  • MySQL
  • Javascript
  • CSS
  • Amazon AWS
  • GIT
  • SSH
  • API Integration
  • Knowledge of Google Ads & Google Merchant Center would desirable, but not essential
Apply Now