Family First

You come to work to better your own life and your family's life. We know that, we respect that and we encourage that. So if it's a choice between work and your family, it's always family first.

Collabrative

Every member of our team, from every department and in every role works together. No idea is a bad idea and we encourage everybody to have an opinion and share them with the whole team.

Relaxed

We don't crack whips or make unreasonable demands. You should only work for the hours you're paid for, not a minute more. We respect you're a grown-up and we'll always treat you that way.

Flexible

Like any business, we do have set working hours, but we're still flexible around those times. As long as the job gets done, the times and location you work are not as important.

Creative

We're constantly looking for new ideas to solve common problems within online Product Sales. From simple solutons to grand master plans, we love being creative.

Nice

When we're faced with a choice between being right or being nice we always choose nice and this translates into a really nice PLACE to work. No dickheads need apply, ever

Why Work for Us?

Our friendly and approachable team are based in an office that is easily accessible and ideally located within the Silverlink Business Park which has excellent local transport links and free parking onsite.

We like to promote a fully inclusive working environment which includes a flexible approach to working hours; although most of our team do work full-time and our core business hours are 8am to 4pm Monday to Friday we are always happy to work around you to suit your current lifestyle needs. We will provide you with what you need in order to work from home on the days that you need and when you are in the office we will cover the cost of your Tyne Tunnel Fees and you will benefit from use of our fully stocked kitchen from snacks to beer we’ve got you covered. From day one you will be employed on a permanent contract and we will provide you with all of the usual benefits like paid holidays, a supportive induction process and an employer matched pension scheme.



Current Openings

Contract: Full-time/ permanent

Location: Wallsend, Tyne and Wear

Basic Salary: £20,000 to £25,000 (depending on experience)

On Target Earnings: £50,000 to £100,000

Job Description

As a Business Development Manager, it will be your responsibility to deliver new and ongoing Shoptimised subscriptions through various sales activities by successfully engaging prospects in our core target market. We are looking for you to be a proactive ‘go-getter’ with a passion for delivering results and working towards targets. You must be confident, with strong organisational and communication skills. This role has great progression prospects; you will report directly to our Commercial Director and will receive full training, coaching, and support.

Key responsibilities

  • Support monthly and quarterly new business targets
  • Assist with the company’s strategic growth plan
  • Achieve agreed KPI’s to develop personal and company sales pipeline
  • Identify, assess and pursue new business opportunities via multiple sales channels
  • Establish new business relationships through contact via telephone, email, and direct mail to both cold and warm leads.
  • Qualify inbound enquiries and manage communication with warm leads to assist with the sales process.
  • Assist with new business pitches and online sales presentations to potential clients
  • Build up a database of suitable leads, potential new business contacts, and utilising our bespoke CRM and Prospecting software.

Candidate Profile

Our ideal candidate will work well within the team as well as independently. We are looking for a creative problem solver and somebody who can challenge themselves.

You will need to display strong communication and presentation skills with the ability to portray a strong professional image and whilst we are flexible on background you will have some previous experience of Sales and Business Development.

Apply Now
Full Time

Location: Wallsend, Tyne and Wear

Salary: £16,000 to £20,000 (depending on experience)

On Target Earnings: £30,000 to £40,000

Description:

As a Business Development Executive, it will be your responsibility to deliver new and ongoing Shoptimised subscriptions through various sales activities by successfully engaging prospects in our core target market.

Profile:

We are looking for you to be a proactive ‘go-getter’ with a passion for delivering results and working towards targets. You must be confident with strong communication skills.

Applicants will need to display excellent and confident interpersonal and presentation skills while possessing the ability to portray a strong professional image.

This role also has a defined career path with great progression prospects and full training will be provided.

Key tasks:
  • To achieve agreed KPI’s relating to activity to develop personal and company sales pipeline
  • Establish new business relationships through contact via telephone, email, and direct mail to both cold and warm leads.
  • Qualify inbound enquiries and manage communication with warm leads to assist with the sales process.
  • Assist Business Development Managers with new leads and online sales presentations to potential clients
  • Build up a database of suitable leads, potential new business contacts, and utilising our bespoke CRM and Prospecting software.
Apply Now
Contract: Full-time/ permanent

Location: Wallsend, Tyne and Wear

Salary: £23,000

Job Description

As a Customer Service advisor, you will oversee all client communication, manage client requests and help our users to gain the most value from our services. You will be the main point of contact for our clients, and you will have a key role in ensuring client satisfaction and retention whilst managing your own workload and diary.

Key Responsibilities
  • Manage client onboarding process
  • Create client success stories based on performance uplift
  • Understand client business and goals in order to generate new ideas to enhance performance
  • Build trust and credibility with existing and new clients
  • Assist with strategic and innovative input into client plans
  • Assess and highlight cross-selling opportunities
  • Review and report account profitability with ideas for improvement
  • Support the new business team in pitches, tenders and proposals where appropriate
  • Manage client requests and manage expectations
Candidate Profile

You will have excellent communication skills and will be able to work in a fast-paced environment with a rapidly changing workload. You will be comfortable taking a lead on all communications and working with internal stakeholders to ensure client requests are completed promptly. The ability to lead client-facing meetings and manage client accounts is essential and as such you will have demonstratable experience working with clients and a successful record of building client relationships. In addition, our ideal candidate will:

  • Demonstrate high-performance behaviour including influence, empathy, people development and team building
  • Analyse and solve problems quickly and effectively
  • Demonstrate tact, diplomacy, discretion and maturity in relation to interacting with people regardless of their race, sex, disability, religion/belief, sexual orientation or age
  • Although not essential ideally you will have a background in marketing, software or technology and an understanding of Google AdWords, Pay per Click Marketing and Google Shopping, e-commerce and online retail would be beneficial
Apply Now
Full Time

Location: Wallsend, Tyne and Wear

Salary: £18,000

Description:

As the Customer Service Executive, you will assist the Customer Service Managers to oversee client communication, manage client requests and help our users to get the most value from our software and service. You will be the main point of contact from client activation and you will have a key role in ensuring client satisfaction and retention.

Profile:

The ideal candidate will be confident with good communication skills and be able to work within a fast-paced environment with a rapidly changing workload. The ability to multi-task and work well within a team is essential for this role.

Key tasks:
  • Support Customer Service Managers with client email communications
  • Manage diaries and ensure client requests are serviced promptly
  • Create client success stories based on performance uplift
  • Manage client requests and manage expectations
Essential Skills:
  • Work well within in a team
  • Ability to multi-task
  • Ability to analyse and solve problems quickly and effectively
  • Able to demonstrate tact, diplomacy, discretion and maturity when interacting with people regardless of their race, sex, disability, religion/belief, sexual orientation or age
  • Knowledge of MS Office Suite, Email and Internet browsers.
Apply Now
Contract: Full-time/ permanent

Location: Wallsend, Tyne and Wear

Salary: £23,000 to £30,000 (Depending on Experience)

Description:

As a Google Shopping Technical Specialist, you will work with a range of retail and agency clients on Google Shopping strategies. You’ll manage Shopping for a range of UK and International clients, to help them boost their advertising campaign performance.

Profile:

The ideal candidate will have excellent communication skills and will be able to work in a fast-paced environment with a rapidly changing workload. You will be comfortable communicating with internal and external stakeholders to ensure clients are performing at their maximum potential.

Key responsibilities:
  • Assist retail and agency clients with Google Shopping strategies
  • Work with a range of clients from SME to multinational retailers, small to large network agencies
  • To actively support colleagues and contribute to an ongoing positive, professional, and fun workplace culture
  • To undertake training as required
  • To attend and participate positively in relevant client and company meetings
  • Keep up to date with advances in Google Shopping, Google Merchant Center, and Google CSS
Essential skills:
  • A passion for all things Google Shopping
  • Strong knowledge of Microsoft Excel
  • Knowledge of Google Shopping, Google Ads and Google Merchant Center
  • Knowledge of Product Feeds and Product Feed Optimisation
  • 2+ years experience in Google Shopping
  • Great communication skills (written and verbal) as you will liaise directly with clients
  • Commercially astute with a strong analytical mind
  • Self-starter with the ability to self-manage and contribute with ideas
  • Ability to organise and manage multiple priorities
  • Ability to work under pressure and to tight deadlines.
  • Uphold the Shoptimised core values as an equal rights employer.
  • Knowledge of Microsoft PowerPoint
Apply Now
Full Time

Location: Wallsend, Tyne and Wear

Salary: £20,000 to £25,000 (Depending on Experience)

Description:

As an Online Marketing Executive, you will assist the Technical Specialists to work with a range of retail and agency clients on Google Shopping strategies. You’ll work together to manage Shopping for a range of UK and International clients, to help them boost their advertising campaign performance.

Profile:
  • A passion for all things digital.
  • Strong knowledge of Microsoft Excel is essential and Microsoft PowerPoint is desirable.
  • Good verbal and written communication skills as you will liaise directly with clients.
  • Self-starter with the ability to self-manage and contribute with ideas.
  • Ability to organise and manage multiple priorities.
  • Ability to work on your own initiative as well as being a team player.
  • Ability to work under pressure and to tight deadlines.
  • Uphold the Shoptimised values as an equal right employer
  • Knowledge of PPC and Google Ads
  • Knowledge of online marketing within in the retail sector
Key responsibilities:
  • Assist retail and agency clients with Google Shopping strategy
  • Work with a range of clients from SME to multinational retailers and small to large network agencies
  • To actively support colleagues and contribute to an ongoing positive, professional, and fun workplace culture
  • To undertake training as required and agreed
  • To attend and participate positively in relevant client and company meetings
  • Keep up to date with advances in Google Shopping, the Google Merchant Center, and Google CSS
Apply Now
Full Time

Location: Wallsend, Tyne and Wear

Salary: £50k+ depending on experience

Job Description

The Lead PHP Developer/Development Manager will work closely alongside our current Development Director to specify project requirements and manage the development and delivery of secure and reliable web applications. This role will also see the successful candidate help to build and manage a small development team while playing a key part in developing the business’s next generation of software. This really is a fantastic time to join the company during an exciting stage of growth and you will be given full autonomy not only within the scope of your own role but also to shape and support the team moving forward with plenty of career progression opportunities available for the right person.

Initially the role will be office based whilst within the design stage, but you will have the option of remote working once the development stage begins and a development team is in place. We anticipate the role to be office based for at least the first three months of employment.

Key Responsibilities
  • Write and re-write clean, well-designed code
  • Troubleshoot and test core product software to ensure strong optimization
  • Contribute to all phases of the development lifecycle
Candidate Profile

Ideally you will possess the following skills and experience:

  • Project management
  • Team Leading or management of a team
  • Extensive PHP experience using Object-Oriented Programming methodology
  • Knowledge of MySQL, Javascript, CSS, Amazon AWS, GIT, SSH, API Integration
  • An understanding of Linux Server Management
  • Existing knowledge of Google Ads & Google Merchant Center would also be desirable, but not essential
Apply Now