Careers

Full Time

Location: Wallsend, Tyne and Wear

Salary: £16,000 to £20,000 (depending on experience)

On Target Earnings: £30,000 to £40,000

Description:

As a Business Development Executive, it will be your responsibility to deliver new and ongoing Shoptimised subscriptions through various sales activities by successfully engaging prospects in our core target market.

Profile:

We are looking for you to be a proactive ‘go-getter’ with a passion for delivering results and working towards targets. You must be confident with strong communication skills.

Applicants will need to display excellent and confident interpersonal and presentation skills while possessing the ability to portray a strong professional image.

This role also has a defined career path with great progression prospects and full training will be provided.

Key tasks:

• To achieve agreed KPI’s relating to activity to develop personal and company sales pipeline
• Establish new business relationships through contact via telephone, email, and direct mail to both cold and warm leads.
• Qualify inbound enquiries and manage communication with warm leads to assist with the sales process.
• Assist Business Development Managers with new leads and online sales presentations to potential clients
• Build up a database of suitable leads, potential new business contacts, and utilising our bespoke CRM and Prospecting software.

Contract: Full-time/ permanent

Location: Wallsend, Tyne and Wear

Salary: £23,000

Description:

As the Customer Service advisor, you will oversee client communication, manage client requests and help our users to get the most value from our services. You will be the main point of contact for clients and you will have a key role on ensuring client satisfaction and retention.

Profile:

The ideal candidate will have excellent communication skills and will be able to work in a fast-paced environment with a rapidly changing workload. You will be comfortable taking a lead on all communications and working with internal stakeholders to ensure client requests are completed promptly. The ability to lead client-facing meetings and manage client accounts is essential.

Key Responsibilities:

• Build and grow client relationships
• Manage client onboarding process
• Create client success stories based on performance uplift
• Understand client business and goals in order to generate new ideas to enhance performance
• Build trust and credibility with existing and new clients
• Assist with strategic and innovative input into client plans
• Assess and highlight cross-selling opportunities
• Review and report account profitability with ideas for improvement
• Support the new business team in pitches, tenders and proposals where appropriate
• Manage client requests and manage expectations

Essential Skills:

• Ability to demonstrate high-performance behaviour including influence, empathy, people development and team building
• Ability to analyse and solve problems quickly and effectively
• Able to demonstrate tact, diplomacy, discretion and maturity in relation to interacting with people regardless of their race, sex, disability, religion/belief, sexual orientation or age
• Proficient in the use of MS Office Suite, Email and Internet browsers

Desirable Skills:

• An understanding of Google AdWords, Pay per Click Marketing and Google Shopping
• A knowledge of e-commerce and online retail
• A background in marketing, software or technology
• Demonstrated track record of client relationship development

Full Time

Location: Wallsend, Tyne and Wear

Salary: £18,000

Description:

As the Customer Service Executive, you will assist the Customer Service Managers to oversee client communication, manage client requests and help our users to get the most value from our software and service. You will be the main point of contact from client activation and you will have a key role in ensuring client satisfaction and retention.

Profile:

The ideal candidate will be confident with good communication skills and be able to work within a fast-paced environment with a rapidly changing workload. The ability to multi-task and work well within a team is essential for this role.

Key tasks:

• Support Customer Service Managers with client email communications
• Manage diaries and ensure client requests are serviced promptly
• Create client success stories based on performance uplift
• Manage client requests and manage expectations

Essential Skills:

• Work well within in a team
• Ability to multi-task
• Ability to analyse and solve problems quickly and effectively
• Able to demonstrate tact, diplomacy, discretion and maturity when interacting with people regardless of their race, sex, disability, religion/belief, sexual orientation or age
• Knowledge of MS Office Suite, Email and Internet browsers.

Contract: Full-time/ permanent

Location: Wallsend, Tyne and Wear

Salary: £23,000 to £30,000 (Depending on Experience)

Description:

As a Google Shopping Technical Specialist, you will work with a range of retail and agency clients on Google Shopping strategies. You’ll manage Shopping for a range of UK and International clients, to help them boost their advertising campaign performance.

Profile:

The ideal candidate will have excellent communication skills and will be able to work in a fast-paced environment with a rapidly changing workload. You will be comfortable communicating with internal and external stakeholders to ensure clients are performing at their maximum potential.

Key responsibilities:

• Assist retail and agency clients with Google Shopping strategies
• Work with a range of clients from SME to multinational retailers, small to large network agencies
• To actively support colleagues and contribute to an ongoing positive, professional, and fun workplace culture
• To undertake training as required
• To attend and participate positively in relevant client and company meetings
• Keep up to date with advances in Google Shopping, Google Merchant Center, and Google CSS

Essential skills:

• A passion for all things Google Shopping
• Strong knowledge of Microsoft Excel
• Knowledge of Google Shopping, Google Ads and Google Merchant Center
• Knowledge of Product Feeds and Product Feed Optimisation
• 2+ years experience in Google Shopping
• Great communication skills (written and verbal) as you will liaise directly with clients
• Commercially astute with a strong analytical mind
• Self-starter with the ability to self-manage and contribute with ideas
• Ability to organise and manage multiple priorities
• Ability to work under pressure and to tight deadlines.
• Uphold the Shoptimised core values as an equal rights employer.
• Knowledge of Microsoft PowerPoint

Full Time

Location: Wallsend, Tyne and Wear

Salary: £20,000 to £25,000 (Depending on Experience)

Description:

As an Online Marketing Executive, you will assist the Technical Specialists to work with a range of retail and agency clients on Google Shopping strategies. You’ll work together to manage Shopping for a range of UK and International clients, to help them boost their advertising campaign performance.

Profile:

• A passion for all things digital.
• Strong knowledge of Microsoft Excel is essential and Microsoft PowerPoint is desirable.
• Good verbal and written communication skills as you will liaise directly with clients.
• Self-starter with the ability to self-manage and contribute with ideas.
• Ability to organise and manage multiple priorities.
• Ability to work on your own initiative as well as being a team player.
• Ability to work under pressure and to tight deadlines.
• Uphold the Shoptimised values as an equal right employer
• Knowledge of PPC and Google Ads
• Knowledge of online marketing within in the retail sector

Key responsibilities:

• Assist retail and agency clients with Google Shopping strategy
• Work with a range of clients from SME to multinational retailers and small to large network agencies
• To actively support colleagues and contribute to an ongoing positive, professional, and fun workplace culture
• To undertake training as required and agreed
• To attend and participate positively in relevant client and company meetings
• Keep up to date with advances in Google Shopping, the Google Merchant Center, and Google CSS

Full Time

Location: Wallsend, Tyne and Wear

Salary: £35,000 to £40,000

Specific:

Due to growth, an exciting role has opened to join our team as a PHP Developer Specialist. Reporting directly to the Development Director, the successful candidate will help to further develop our award-winning SaaS Software.

We are the UK fastest growing Product Feed Optimisation working with clients in 13 different countries. We have developed a great reputation in the industry and have recently won Software Innovation of the year (UK Search Awards) and SaaS Business of the Year for the 2nd year running.

We work with over 175 PPC Agencies and over 400 retailers who require first class support and consultancy to optimise their Product Feeds and improve their Google Shopping results.

Our service provides our clients with the UK’s leading Product Feed Optimisation software and our support team help our clients with both advice and consultancy in Feed Optimisation, Google Shopping and the Google Merchant Center.

Person Specification:

The successful candidates should have the following skill set

• 5 years PHP experience using object oriented methodology
• MySQL
• Javascript
• CSS
• Amazon AWS
• GIT
• SSH
• API Integration
• Knowledge of Google Ads & Google Merchant Center would desirable, but not essential

Full Time

Location: Wallsend, Tyne and Wear

Salary: £35-£40K negotiable depending on experience.

Bonus scheme based on successful completion of the probation period and 12 months of service.

Annual salary review

Specific:

The fastest-growing Feed Optimisation software in the UK, Shoptimised is continuing to successfully develop and implement new tools and features to help online retailers scale to new heights.

Due to the ongoing growth, we are now looking for a Head of Recruitment as a key asset to support the growth of the business.

The Head of Recruitment is a new role and the successful candidate will work directly with the team of Directors to actively develop our recruitment plans and contribute to our team culture, diversity and inclusion values.

As the Head of Recruitment, you will oversee the career journey of our people throughout the induction, training, development journey and beyond.

What you will be doing:

• Manage ongoing recruitment reviews and succession planning across all departments to develop and deliver a strategic recruitment plan, with clear career progression plans for our employees.
• Develop and manage the employer value proposition, recruitment strategy and talent development (direct and indirect) across the business to ensure we have the right people and in the right roles.
• Use external networks to make recommendations for the introduction of best practice development tools, programs, and latest thinking to grow our internal talent.

What you will bring:

• Qualification in Learning & Development, Talent, Organisational Development, Leadership or another relevant subject or equivalent experience within recruitment.
• Good knowledge and experience of recruitment and talent acquisition
• Demonstrable commitment to the promotion of equality and diversity
• Demonstrable experience of managing own time/workload with a high degree of autonomy and delivering successful outcomes.
• Proven capabilities as a senior leader and manager, with a proactive flexible and inclusive management style
• Flexibility, pragmatism and the ability to deal with new challenges.
• The ability to build good relationships and partnerships with key influencers across the organisation.